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There are two types of search available: simple and advanced. The simple search lets you enter a search term or phrase and searches for any items in the group that match all of the words you entered. This is also the type of search provided by the search box that is generally available at the top of each page. The advanced search, described below, gives you more control over the search.

You can search for items within the current group, or you can search for items across all groups of which you are a member.

You can either search by specifying text to search for, or you can specify one of the filters such as "show items created or modified in the last n days".

When searching, you can specify a list of words that must all match, a specific phrase (enclose the phrase in quotes) or a list of any words to match. You can also specify words to exclude from the search results, so you can find items without specific words.

For example:

  • enter a list of words that must be found - if you entered red balloon then this will only match text containing both the words "red" and "balloon", eg. "the large red balloon" and also "the balloon was red" but not "my balloon is yellow"
  • enter a phrase - if you entered "red balloon" (with quotes) then this will only match "red balloon"
  • enter a list of any words to find - entering red balloon will match any text containing either the word "red" or the word "balloon", eg. "the large red balloon", "the balloon was red", "my balloon is yellow" and also "red sky at night"
  • enter a list of words to exclude - this is only used in conjunction with text entered in the previous fields. This will filter the results and only match text that does not contain the specified words. So, for example, if you entered red balloon in the first field and large in this field, it would not match "the large red balloon" because it contained the word "large" which you explicitly said must not appear.

You can use the "wild-card" character * to match any number of characters (including none) in an individual word. So if you entered ball*, that will match any comments which contain words like "balloon", "ballast", "balls" or even just "ball". You can use the wild-card character at the end of a word, or in the middle or a word (eg. ba*n will match "balloon" or "basin" etc.) If you try and specify a wild-card character at the start of a word it will be ignored.

As well as entering text, you also need to specify which types of item you are looking for. Tick one of more of the boxes to specify which item-types you want to search.

If you want to list all items of a particular type, then just select one item type without any other search criteria.

Finally, you can restrict the search results to only show items which have been created or modified in the last n days. For searches within the current group you can also restrict the results to only show items that have been created or modified by a specified group member.

Return to the main help page.

Does this answer your questions? If not, or if you would like more information, please contact support.